Technical Support

Have questions about your Winston equipment or need to locate a service agent? 
Contact Winston’s Customer Care Team or contact your in-country distributor.

Call Us

1.800.234.5286 or 1.502.495.5400

Email Us

customercare@winstonind.com

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Service Videos

Helpful Information

Limited Warranty (excluding gaskets, lamps, hoses, power cords, glass panels, fryer baskets, batteries, and evaporators). Warranty disclaimer for failure to clean. WINSTON EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTY OF MERCHANTABILITY. Ask us for a complete warranty disclosure or go to: Warranty Details.

Extended, limited warranties are available and must be purchased while the equipment is still under warranty. Up to two additional years beyond the one-year standard warranty period may be purchased for a maximum of three years. Extended warranties are covered under the terms of the Zap Warranty Agreement. Purchase extended warranties at the time of the initial equipment order for a savings of 25%.