If your kitchen relies on precision, consistency, and staying up and running, replacement parts are not the place to cut corners. Whether you run a busy operation or focus on perfecting your process, using genuine parts for your Winston CVap® and Collectramatic® equipment is not just a suggestion, it’s a must.
This guide shows you where to buy authentic parts, how to install them, and where to find the resources you need to keep your kitchen running smoothly.
Why Genuine OEM Parts Matter
Not all parts are the same. Genuine OEM (Original Equipment Manufacturer) parts are made just for your equipment, matching the right tolerances, materials, and performance standards.
That means:
- Proper fit and function
- Maintained food quality and consistency
- Protection of your equipment warranty
- Reduced risk of breakdowns or safety issues
Using non-OEM parts might save you some money at first, but it often causes bigger problems, such as poor performance, inconsistent results, and costly downtime.
Where to Buy: Parts Town® Partnership
The best place to get genuine Winston parts is Parts Town, the official partner for Winston Foodservice.
Through this partnership, you get access to:
- The largest in-stock inventory of Winston parts
- Fast shipping, including same-day options on many items
- Real OEM components designed specifically for Winston equipment
- Model-specific parts lookup tools
Parts Town carries everything from control boards and probes to gaskets, valves, and fan motors—covering both CVap and Collectramatic equipment. More importantly, every part is verified OEM, meaning it’s built to keep your equipment running safely and efficiently while protecting your warranty.
What You Can Find on Parts Town's Website
If a part wears out, heats up, or controls how your equipment works, you can find it at Parts Town. Common replacement parts include:
Probes and Sensors
Control Boards and Retro-fits
Gastkets and Seals
Heating Elements
Valves and Water Components
Fans, Motors, and Electrical
With a wide selection for different models, you can easily find the exact part you need without any guesswork.
Parts Instruction Kits: Get It Right the First Time
Getting the right part is just the first step. Installing it properly is what keeps your equipment working as it should.
Winston provides detailed replacement guides through their Parts Instruction Kits.
These kits include step-by-step instructions for installing and replacing key components like:
- Heating Elements
- Relays and Contactors
- Solenoid Valves
- Temperature Probes
- Caster and Hardware Kits
Each guide is made to walk you through the process step by step, helping you avoid mistakes and reduce downtime.
Winston Resources: More Than Just Parts
If you need help troubleshooting, maintaining, or improving your equipment, Winston Foodservice has a full library of support materials.
Inside, you’ll find:
- Equipment manuals and diagrams
- Warranty Information
- Technical Support
- Preventive Maintenance
These resources help you go beyond quick fixes and focus on preventative maintenance, so your equipment runs longer and more efficiently.
Before You Buy: Check Your Warranty First
Before ordering any replacement part, check whether your unit is still under warranty. This simple step can save you both time and money.
Contact Winston Customer Relations with your model and serial number to check your coverage. If your equipment is still under warranty, some parts or repairs may be included, and using the right channels helps you keep that protection
This also helps you take the right next step, whether that means ordering a part, scheduling service, or following a specific repair process.
Pro Tips for Ordering the Right Part
Before placing an order, take a few minutes to confirm:
Model and Serial Number
Each Winston unit is unique. Making sure you have the exact model and serial ensures the part will fit and work properly.
Verify Warranty Status
Contact Customer Relations before you buy; you might not have to pay out of pocket.
Diagnose the Real Issue
Don’t just swap out parts for symptoms. Use manuals or service guides to find the real problem.
Stick with OEM
This is what separates a quick fix from a lasting solution.
Use Available Resources
With Parts Town tools and Winston documentation, you already have everything you need.
Keep Your Kitchen Running Without Compromise
Your equipment is only as reliable as the parts you use. With genuine OEM parts from Parts Town and support from Winston Foodservice, you can be sure you’re keeping your equipment performing as it was designed.
At the end of the day, keeping your equipment running the way it should starts with using the right parts. Genuine OEM parts help protect performance, extend equipment life, and keep your operation moving without unnecessary downtime.
Through Parts Town and the team at Winston Foodservice, you have access to the genuine parts your equipment was built to use, along with a partner that’s ready to support you whenever you need it. From CVap ovens to Collectramatic fryers, we’re committed to helping our partners stay up and running with dependable equipment, reliable service, and real support every step of the way.
If you have questions, need help finding parts, or want support from our team, we’re here for you.
